Toddler Help Line


The author of The Toddler help Line is Kathleen M. Wooton, M.D.




After a stress-filled breakfast out with my two preschool-aged children, my hubby 
and I decided that our toddler was clearly malfunctioning - the following is the 
culmination of that observation :

A phone rings.......

Operator (O) : Good afternoon, Toddler Helpline.  
               How may I help you?
Parent (P)   : Hello, I am calling about my toddler unit.
               I have reason to believe that it is malfunctioning.
O : Could you please state the nature of the problem?
P : State the nature of the problem?  You asked for it - my toddler 
    is, as we speak, tied to the ceiling fan!
O : Okay sir, please calm down - you don't need to shout.  
    Now, I'm going to need two pieces of information to assist 
    you fully.  Number one - do have the boy or the girl unit?
P : A boy unit - why?
O : Okay, I see - and number two - is your boy toddler unit 
    just TIED to the ceiling fan, or is he actually fooling 
    with the wiring?  Oh yes, and one other minor detail - 
    is the ceiling fan turned ON?
P : No, he is NOT re-wiring it, the ceiling fan is NOT turned on, 
    and he is tied to the fan!  Why does any of that matter?
    He is TIED TO A CEILING FAN, neither my wife nor I put him there, 
    he is an ONLY UNIT, and the dog lacks the know-how.  
    Obviously, the unit is malfunctioning!
O : Listen, sir - I am really sorry, but if you have a boy toddler 
    unit, the fan is OFF,  and the wiring is intact, then there is 
    absolutely nothing wrong with your unit - it is functioning up 
    to specs!  Aren't these boy models clever?
P  : Now YOU listen, lady - I spent a lot of money on this model, 
     and you have been NO HELP AT ALL!  I want to speak to someone in 
     technical support!
O  : I'm sorry, sir, but our entire technical support staff is on 
     an assertiveness-training retreat in Death Valley with the 
     Marquis de Sade.
P  : Sheesh - If you can't help me, then I want to order an 
     instruction manual!
O  : Sorry, but I can't do that.  If you were stupid enough to order 
     a toddler unit, then the instruction manual would be FAR too 
     difficult for you to comprehend!
P  : Then just tell me where the off switch is!  You can do that, 
     can't you?
O  : Sorry, sir - no can do!  Only product development knows where 
     that is, and they're not telling!
P  : Okay, I want a REFUND - PRONTO!!
O  : I am truly sorry, sir, but all units are custom-made and 
     totally NON-REFUNDABLE!
P  : Can I at least exchange it for another model?
O  : No, but you wouldn't want to anyway.  The girl models are 
     just as much trouble, are more expensive to maintain, 
     and the whining - well, let's just say you got off easy with 
     the boy model.  You can order a NEW girl unit if you so desire, 
     but I am afraid your boy model is a keeper!
P  : Great, just GREAT - NOW what am I supposed to do?
O  : Well, this is just a suggestion, mind you, but if I were YOU, 
     I would get your toddler off the ceiling fan and then call 
     the doctor and make an appointment - for YOU!  
     You sound stressed - stress can kill!
P  : Yeah, if the diabolical little troll beast doesn't do it to me 
     first!  Geez - thanks, Lady - for NOTHING!!
O  : Glad I could be of assistance.  By the way, due to recent budget 
     cutbacks beyond my personal control, the Toddler Helpline is 
     required to charge you $4.99 per minute for this call.  
     Have a nice day, and thank you for calling the Toddler Helpline.

The scene closes with the parent dropping the phone and clutching 
his  chest in pain, to the sound of a toddler going WHEEEEEEEEE! 
as the fan slowly turns around and around and around............


Comments, suggestions, flames, etc.
tellswor@slonet.org


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