Found at The Shark Tank (Computerworld)
http://www.computerworld.com/cwi/sharktank/0,1130,NAV47-2057,00.html
Management of a large computer services company gives the new field
services manager his marching orders: Cut costs, cut costs and, on top
of that, cut costs.
So when the field technician gets to a customer site to fix an old,
large line printer, he knows there's going to be a problem.
"The printer was covered under our maintenance contract," the tech says.
"A co-worker and I determined the problem was with a very expensive
part."
He sends the diagnosis back to his new manager with the request for
the expensive new part.
"That part is too expensive," says manager. "Go back and find
something else wrong with the printer."